We're excited to get your tee to you!

Processing Time

Orders are typically processed and shipped within 3-5 business days of purchase. Processing time does not include weekends or holidays.

Shipping Time

Once your order ships, delivery time depends on your location:
 (varies by country)

 We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight. You'll see the exact shipping cost before you complete your purchase.

Tracking Your Order

Once your order ships, you'll receive a tracking number via email. Use it to track your package in real-time and know exactly when it arrives.

Lost or Damaged Packages

If your package arrives damaged or goes missing:
- Contact us at info@onshiftco.com within 30 days of the ship date
- Include a photo of the damage or evidence of the issue
- We'll investigate and resolve it (refund or replacement, your choice)

International Orders & Customs

For orders shipped internationally, customs fees or import duties may apply depending on your country. These fees are your responsibility and are outside our control. We recommend checking your country's customs regulations before ordering.

Risk of Loss

Once we hand your order to the shipping carrier, the package is in their care. We're not responsible for loss or damage that occurs during transit.

Questions About Shipping?

Email us at info@onshiftco.com and we'll help!